09
A Cracked Dresser Leg After an Interstate Move, and Which Paper Decides the Claim
In a household goods claim, the driver's inventory sheet and the valuation box you checked at booking outrank every photograph you took before the truck arrived.
Section
Legal Affairs
10
Nineteen Days Into a Thirty Day Warranty? Five Checks Before You Call an Attorney
A stalled used-car repair shows why the party who can fix your problem is often not the one you have been arguing with, and how to find them before paying for counsel.
11
Offered Four Hundred Dollars on a Two Thousand Dollar Claim? Who Actually Decides Whether You Settle
A damaged-furniture claim against a moving company shows that settling is rarely a verdict on the merits, and that the household usually holds one decision worth more than the argument.